Level 0 – Chaotic
You have no aptitude. Words that describe this level of competence are: chaotic, unstable, undisciplined, ad hoc, undocumented, and reactive.
Level 1 – Basic
You have some aptitude. You have documented, defined standards and basic processes, and you see incremental improvement. But processes aren’t systematically or repeatedly used.
Level 2 – Proficient
You have good aptitude. You set clear objectives, make effective, data-driven decisions, and use metrics to measure your competence.
Level 3 – Optimized
You have optimal aptitude—and see optimal performance marked by continuous improvement. You’re innovative, agile, and autonomous with a strong competitive advantage. You take a holistic approach and follow embedded best practices.